What Information We Collect and Why
When you open a 299app account, we collect the details you submit at registration — your name, email address, phone number and account credentials. If you deposit using bKash, Nagad or Rocket, we log the transaction reference and wallet identifier to reconcile your account balance. We
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do not store your full mobile banking PIN or wallet password at any point. We also collect device and session data — your browser type, IP address and pages visited — to protect account security and identify unusual login patterns. Cookies help us keep your session
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active so you do not have to log in again each time you switch between mobile and desktop. Usage data such as which game categories you open is processed to improve how the lobby is arranged for returning accounts. We hold this data only as long
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as it is needed for your active account or as required by applicable law. You can ask us to review, correct or delete your personal data at any time by contacting our support channel. Availability of this platform depends on local law and eligible regions in
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Bangladesh.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.